Symantec endpoint protection management server not updating

20-Feb-2019 03:24

I tried to push the definitions onto the computers twice yesterday but with no success.

They call all ping the SEPM server but for some reason, some workstations are not getting the latest virus def. On the smc-server-0.log, I noticed a bunch of errors: SEVERE: Error while extracting full content under c:\program files\symantec\symantec endpoint protection manager\tomcat\..\inetpub\content\xxxxxxxxxxxxxxxxxxxxxxxxxxxx\xxxxxxxx\Full What else can I check to see what's causing the communication problems?

If the database server is out of space or if the table used to store definitions has reached its quota, there will likely be error messages in the Windows Event Logs.

For an example, please see Could not allocate space for object 'dbo.

First you can try restarting windows and try again and see if you can push the updates also check your event logs.

I have seen this before after my symantec server downloaded some updates i had to restart the server running the av to get the updates to be sent to the clients What Maintenance release of SEP are you using?

Therefore, having IPv6 enabled will result in the safest configuration for your production deployment.

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